Callers to Washington state hotline press 2 for Spanish and get accented AI English instead

Published on: 02/27/2026

This news was posted by Oregon Today News

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Callers to Washington state’s driver’s license agency who select service in Spanish are instead hearing an AI voice speaking English with a strong Spanish accent.

News Source : https://www.kgw.com/article/news/local/washington/callers-washington-hotline-spanish-get-accented-ai-english/293-6ef39836-c97c-47ee-b340-717c873f58f6

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