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Oregon Employment Department has 101 ideas to fix service frustrations
Oregon Employment Department has 101 ideas to fix service frustrations
Oregon Employment Department has 101 ideas to fix service frustrations

Published on: 03/05/2026

This news was posted by Oregon Today News

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“We absolutely know customers are frustrated,

Six years after the Oregon Employment Department suffered a historic meltdown during the pandemic, the agency still routinely exasperates laid-off workers and typically leaves them on hold for more than an hour when people call to find out why they’re not getting their benefits.

News Source : https://www.oregonlive.com/business/2026/03/oregon-employment-department-still-takes-more-than-an-hour-to-answer-calls-the-state-has-101-ideas-to-fix-that.html

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