Between AI chatbots, social media influencers and websites offering medical advice, it can be difficult to parse the vast amount of health information online. It also presents a challenge to physicians and other healthcare providers who are fielding questions from patients based on what they’ve read online.

Kristin Whitman is the head of information and learning services at the Oregon Health & Science University Library. Fabrice Jotterand directs the university’s Center for Ethics in Health Care. They join us to offer advice on how to navigate chatbots and other online resources in health-related situations.

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News Source : https://www.opb.org/article/2026/10/01/think-out-loud-oregon-health-information-ai-chatbots/