Automated phone menus have caught us in loops for decades. Will AI chatbots save us?

Published on: 10/21/2026

This news was posted by Oregon Today News

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Banks and credit unions are deploying AI Chatbots to handle customer service, but experts say while bots may handle simple tasks, they can frustrate customers.

News Source : https://www.kgw.com/article/news/nation-world/automated-phone-menus-have-caught-us-in-loops-for-decades-will-ai-chatbots-save-us/507-8dc9b6d9-54c6-47c0-bd7c-3c46d016594d

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