Responsibilities:

• Check patients in
• Verify and update patient demographic information

• Answer and address incoming phone calls and voicemails
• Schedule, re-schedule or cancel appointments
• Manage Providers’ schedules-block time off and reschedule appointments; updating MAs to changes
• Communicate patient’s questions/concerns with MA &/or Provider
• Scan insurance cards
• Work with Patient Accounts to resolve any insurance issues that may prevent patient care
• Intake all patient paperwork
• Build new patient packets
• Complete pregnancy notification form for Advanced Health and Advantage Dental-fax
• Communicate test results to patient-as directed by Provider
• Manage fax folder
• Restock department supplies
• Upload all ultrasound images to patient’s chart
• Administer injectable vaccine and medications- when ordered
• Manage referrals; internal and external
• Other duties as assigned